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Freshii calls Ontario calorie-counting law ‘overly simplistic’
thestar.com/business/2017/05/09/freshii-not-posting-calorie-counts-on-their-menus-ontario-government-says.html
May 8, 2017
By Peter GoffinGTA
Aleksandra SaganThe Canadian Press
Tues., May 9, 2017
The Freshii restaurant chain says it will display calorie information on its menus, as required by
Ontario law, but has derided the legislation as “overly simplistic.”
Inspectors were dispatched Tuesday to ensure the Toronto-based company was complying
with the provincial Healthy Menu Choices Act, which has been in effect since Jan. 1.
Freshii restaurant are not complying with a regulation that requires them to display calories on
their menus, the Ontario government says. (Ryan Remiorz / THE CANADIAN PRESS)
Freshii, which sells salads, wraps and smoothies to appeal to a more health-conscious
customer, promotes itself as an alternative to greasier fast-food competitors.
Its motto is “Count nutrients, not calories.”
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Although the chain said in a statement that it would comply with the Healthy Menus Choices
Act under threat of fines, it pushed back against the new rules.
“We believe that displaying only calories on a menu is misleading for our guests,” Freshii said.
On its website, the company makes a point of discouraging customers from focusing on the
number of calories they consume, saying that can prevent them from considering nutrient-rich
food that may also be high in calories.
Dr. David Jenkins, a nutritional sciences professor at the University of Toronto, agrees.
“The nature of the food is probably more important than the calories,” he said.
“If you have a stir fry with tofu and vegetables, there may be a certain amount of fat in that, and
you may take a large portion but I’m not going to be worried, (as opposed to) having a Big Mac
with fries and shake or, even worse, a soft drink.”
And while it’s nice to know how many calories you are taking in, Jenkins said, the target of
government regulations should be major fast food chains, not necessarily places like Freshii.
“I’m more interested in what McDonald’s are doing,” he added. “Where do we want to aim our
guns? I think that’s the question. And I think where we want to aim our guns is the fast food
restaurants that stretch across not only Toronto . . . but globally.”
When the Star went to a Freshii location in Toronto on Tuesday and asked for calorie
information, staff handed over a nutrition guide listing the number of calories, and amounts of
fats, sodium, carbohydrates, protein and more, for every menu item.
The nutrition guide is available on Freshii’s website.
And a sign on the front door invites customers to direct any nutrition questions to Freshii’s “in-
house nutritionist” via email.
A request for calorie information was responded to within an hour.
The Health Ministry said Tuesday it would not budge from its stance, saying eating too many
calories is a key contributor to weight gain and menu labelling can influence consumer
behaviour.
The ministry said it will continue to seek compliance with the rules after learning from
inspectors that multiple Freshii locations appear to be contravening the act, which applies to
food service providers with 20 or more locations. Freshii has about 50 restaurants in the
province, according to its website.
The ministry directed local public health units to inspect Freshii restaurants and consider
enforcement action against any found to be contravening the act, said spokesman David
Jensen. Individual fines for a first offence are a maximum of $500 daily, while corporate fines
for a first offence are a maximum of $5,000 per day.
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Jensen said the ministry sent a letter to Freshii's corporate office May 2 to advise them of their
duty to follow the regulation, but didn't receive a response.
If the government insists on issuing fines, Freshii will “take the appropriate steps to meet the
minimum compliance as required by the rules,” Freshii founder and CEO Matthew Corrin said
in the company's statement.
Freshii is planning an expansion that would see it add between 150 and 160 outlets around the
world this year.
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