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GGOODOOD
PHARMACY PRACTICE
IN SOUTH AFRICA
Good
Pharmacy
Practice in
South Africa
Fourth Edition, 2010
FOREWORD
Managing change in the workplace is always a challenge. The South African
Pharmacy Council’s vision is to strive for quality pharmaceutical services for
all the people of South Africa, and the Good Pharmacy Practice (GPP) manu-
al affords us the opportunity to improve the quality of our work. The addi-
Good Pharmacy Practice Manual tional standards in this edition aim at doing just that - to assist in the promo-
Fourth edition, 2010 tion of the provision of pharmaceutical care which complies with universal
norms and values, both in the private and public sector, and the promotion
PRODUCED BY: of the health and quality of life of patients. The GPP standards are for use
The South African Pharmacy Council by all practising pharmacists and other healthcare professionals providing a
591 Belvedere Street pharmaceutical-related service to patients. All healthcare professionals are
PO Box 40040 therefore urged to embrace the manual and support its implementation.
ARCADIA
0007 Comments or any other constructive criticism that may lead to the continu-
0861 7272 00 (Customer Care line)
+27 (0) 12 321 1492 (Fax) ous improvement of this document may be sent to council. Let us strive to
improve quality care in pharmacy.
COMPILED AND EDITED BY:
Office of the Registrar “The mind of man is capable of anything – because everything is in it, all the
DESIGN AND LAYOUT BY: past as well as all the future.” - Joseph Conrad.
Office of the Registrar
COVER DESIGN BY:
Office of the Registrar
ENQUIRIES TO:
The South African Pharmacy Council
TA MASANGO
Copyright © 1997, 2004, 2008, 2010 by the South African Pharmacy Council REGISTRAR
Copyright © 2010 The South African Pharmacy Council. All rights reserved
MESSAGE FROM THE SAPC AckNOWLEDGEMENTS
PRESIDENT
The South African Pharmacy Council strives continuously to ensure that the The Office of the Registrar acknowledges with appreciation the inputs from the
highest standards are maintained in the manner in which pharmaceutical serv- office, council members and other contributors from the profession. This 4th
ices are provided, and that any new amendments or additions to the Good edition is a culmination of the work of these individuals in ensuring that council
Pharmacy Practice (GPP) standards are brought to the attention of all pharma- fulfils its mandate, in respect of the Good Pharmacy Practice (GPP) standards, of
cists and other healthcare professionals at the earliest opportunity. establishing, developing and controlling universally acceptable standards of prac-
tice of the various categories of persons required to be registered in terms of
While this new manual is produced in line with council’s desire to routinely the Pharmacy Act.
update the manual when new developments necessitate doing so, it is also sig- Council Members (2003 - 2008)
nificant that the current amendments, relating to matters of confidential main-
tenance and disposal of patient information, coincide with two issues that are Prof. PFK Eagles (President)
likely to dominate the healthcare landscape in South Africa for a long time into Ms LN Peteni (Vice-President)
the future. The first is the intensification of the battle against HIV and AIDS Ms M Cassimjee (Treasurer)
which will require that stigma and lack of confidentiality do not continue to Mr L Ambler Mr W Bannatyne
impede people living with HIV from seeking help from the healthcare system, Ms VJ Beaumont Prof. CM Dangor
be it in the public or the private sector. Ms M Hela Mr KA Johnson
Mr GM Kohn Ms S Lebeko-Ratlhagane
The second issue is occasioned by the fact that government has decided to Prof. MMJ Lowes Mr MJV Moloto
move along with plans to prepare for the implementation of a national health Ms S Mthiyane Prof. DW Oliver
insurance (NHI) system. Whatever form it takes, all health facilities, including Ms L Osman Mr OMB Pharasi
community and hospital pharmacies, will have to meet certain standards if they Mr S Ramasala Mr CB Shabalala
are to be accredited to supply services to the NHI authority. It is thus important Mr F Shaikhnag Mr MS Shuping
that all our pharmacy facilities continue to strive to be compliant with the Ms V Thompson Ms M Thupana
requirements of GPP. Mr GN Van der Vyver
It is for this reason that we wish to reiterate the call made previously for phar- Office of the Registrar
macists, pharmacist's assistants and other healthcare professionals, to boldly Mr TA Masango Ms HN Masiza
take ownership of the GPP document as its content will always be influenced by Mr SV Mokoena Mr VM Tlala
our joint efforts to improve pharmacy in our country. Ms E Venter Other staff members
Let us rise to the occasion and do the right thing! Contributors
Ms SJ Putter (Rational Pharmaceutical Management Plus Programme)
Prof. JS du Toit
BADA PHARASI
PRESIDENT
Copyright © 2010 The South African Pharmacy Council. All rights reserved Copyright © 2008 The South African Pharmacy Council. All rights reserved
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