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                  Walden Dissertations and Doctoral Studies                    Walden Dissertations and Doctoral Studies
                                                                                                              Collection
                  2016
                  National Center for Healthcare Leadership
                  Competency Model Use in a Midwestern
                  Healthcare Organization
                  Jimly Hariss
                  Walden University
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                     Walden University 
                            
                            
                            
                   College of Management and Technology 
                            
                            
                            
                            
                   This is to certify that the doctoral study by 
                            
                            
                         Jimly Harris 
                            
                            
               has been found to be complete and satisfactory in all respects,  
                   and that any and all revisions required by  
                    the review committee have been made. 
                            
                            
                        Review Committee 
          Dr. Neil Mathur, Committee Chairperson, Doctor of Business Administration Faculty 
                            
           Dr. Peter Anthony, Committee Member, Doctor of Business Administration Faculty 
                            
           Dr. Franz Gottleib, University Reviewer, Doctor of Business Administration Faculty 
                            
                            
                            
                            
                            
                       Chief Academic Officer 
                        Eric Riedel, Ph.D. 
                            
                            
                            
                        Walden University 
                          2016 
          
                                                      
                                  
            
                               Abstract 
                                  
             National Center for Healthcare Leadership Competency Model Use in a Midwestern 
                           Healthcare Organization 
                                 by 
                              Jimly L. Harris 
                                  
                        MBA, University of St. Francis, 2005 
                        BSBA, University of St. Francis, 2004 
                      AAS, Eastern Maine Technical College, 1998 
                                  
                                  
                      Doctoral Study Submitted in Partial Fulfillment 
                        of the Requirements for the Degree of 
                         Doctor of Business Administration 
            
                                  
                             Walden University 
                               June 2016 
            
                                             
                          Abstract 
         The purpose of this study was to explore senior leaders integration of the National Center 
         for Healthcare Leadership (NCHL) competency model within their employee evaluation 
         system. This case study was conducted to explore how the NCHL leadership competency 
         model is used within their organization’s employee evaluation system. The NCHL 
         leadership competency model guided this study. The research was an exploration of 
         themes in leadership competencies used in the healthcare organization. Data collection 
         included in-depth interviews with 10 healthcare junior leaders in a single healthcare 
         organization in the Midwestern United States who had at least 1 year of experience as a 
         leader and a review of secondary data related to their job skills and annual evaluations. 
         Using Saldana’s method of data analysis, 4 primary themes emerged: leaders are 
         transformed by vision and focus, leaders need continuous training, leaders like 
         accountability, and leaders like influence goal creation. The 4 themes indicated that 
         participants perceived NCHL leadership competencies integrated in their performance 
         evaluation system to be of benefit. The findings revealed senior leaders might benefit 
         from integrating the NCHL competency model in new leader orientation competencies, 
         leadership training, and performance assessment tools. Positive social change may result 
         by successful implementation of the NCHL leadership competency model strategies from 
         this study, improving societal healthcare through efficient healthcare delivery.