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UNIVERSITY OF NATIONAL AND WORLD ECONOMY
Assoc. Prof. Mariana Ianeva Dr.
SERVICE
TOUR GUIDE
SERVICE
GUIDE
TOUR
*
Ianeva
_
PUBLISHING COMPLEX UNWE
Sofia, 2014
Mariana
The book applies a modern interpretation of generic knowledge
base, providing a comprehensive picture of the tour guide service.
It addresses the issues related to the creation, organization and
implementation of tour guide service in the tourism business. Spe-
cial attention is paid to the meaning and purpose of tour guiding as
a stimulus for a tourist trip as a mediator in intercultural relations.
The topics and discussions which are most interesting for the tou-
rists regarding their cognitive trips mainly cultural and historical
purposes are thoroughly researched.
Reviewers: Professor, Manol Ribov, Dr.
Associate Professor, Elenita Velikova, Dr.
Specialized English editing: Christina Boycheva
© Mariana Kirilova Ianeva, author
© PUBLISHING COMPLEX – UNWE
2014, publisher
Sofia, 2014
Contents
INTRODUCTION .................................................................. 5
Chapter 1
NATURE OF TOUR GUIDING ............................................... 7
1.1. Tourism product and the significance
of tour guiding .......................................................... 7
1.2. Tour Guiding during the trip ................................... 22
1.3. Technology of tour guide service ............................. 28
Chapter 2
TYPES OF TOUR GUIDES .................................................. 58
2.1. Based on the affiliation of the guide to the subject
of tourism ............................................................... 59
2.2. According to the type of the tourist activity ............. 66
2.3. Based on the age composition of the object
of tourism ............................................................... 82
2.4. Based on the dynamics during the tour ................... 95
Chapter 3
ORGANIZATION OF THE TOUR GUIDE SERVICE ............ 118
3.1. Interactions between the tour guides
and the Tourist Information Offices ....................... 118
3.2. Interactions with professional organizations
of guides ............................................................... 120
Chapter 4
TOPICS AND DISCUSSIONS IN THE GUIDED TOURS ...... 128
4.1. Topics and discussions on urban themed tours ..... 129
4.2. Topics and discussions at City Sightseeing tour .... 139
4.3. Topics and discussions on specialized tours –
when visiting sacred buildings ............................... 151
4.4. Topics and discussions on specialized tours –
tours at museums ................................................. 158
4.5. Topics and discussions on specialized tours –
visiting archaeological sites ................................... 165
4.6. Topics and discussions on trips related
to landscape ......................................................... 169
Conclusion ..................................................................... 172
References ..................................................................... 173
Appendix ........................................................................ 178
Options for developing exemplary methodical plan ....... 178
Version 1 ..................................................................... 178
Version 2 ..................................................................... 187
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