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Six key rules of good writing for the twenty-
first century
1-Come straight to the point
Busy business people have not got time to read
long-winded (boring) documents. They
welcome letters that are direct and to the
point-but at some time courteous. Save your
reader’s time by keeping your sentences short
and simple. Now shorten these sentences:
• Please be informed that our monthly management meeting
will be held on 28 August 200- in Training Room A.
• Please, our monthly management meeting will be held on
28 August 2000.
• Please note that the fire alarms throughout the company
will be tested next Tuesday 14 July 200.
• Please, all the fire alarms of the company will be tested
next Tuesday 14 July.
• I wish to advise you that Mrs. Joanna Green is no longer
with this department.
• _______________________________________
• Would you be so kind as to let me know when these goods
can be delivered?
• Would you be so kind to let me know the delivered goods?
• I would like to remind you petty cash claims
should now be submitted to Alvin in Account
Department.
• _______________________________________
_________________________________
• I am writing to inform you that our company’s
Annual Dinner and Dance will be held on Friday
28 December 2000.
• Our company’s Annual Dinner and Dance will
be held on Friday 28 December
2-Remember the KISS principle
Keep it short and simple- that means short
sentences and simple words. Don’t try to
impress (amaze) your readers with big words-
they will not be impressed –they will just to
reach for the dictionary.
Choose short words instead of these:
• Commence = start
• Utilize= exploit=use
• Terminate=finish=end
• Purchase =buy
• Dispatch=send=mail=post
• Ascertain= discover= learn
• Come to a decision = decide
• In the event that=anyway=anyhow
• Give consideration to= consider= think about
• Under separate cover= envelope
• Despite the fact that=although
• In the near future=future=coming=imminent
• At the present in time=now
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