A Quality Management System?
   2001 Cayman Business Systems                                                                                                                  Elsmar.com  --  The Cove! 
   Print date: Monday, August 8, 2022                  Business Systems - Processes                                                                                   Slide  2
                                                      Trade Relationships
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   2001 Cayman Business Systems                                                                                                                  Elsmar.com  --  The Cove! 
   Print date: Monday, August 8, 2022                  Business Systems - Processes                                                                                   Slide  3
               Organization As An Extended System
                                                                                  Design and                                 Consumer 
                                                                                     redesign                                 Research
                   Suppliers of                                                                                                                            C
                 materials and                      Receipt and                                                                                            o
                    equipment                             test of 
                                                       materials                                      Distribution                                         n
                              A                                                                                                                            s
                              B                 Production, assembly, inspection                                                                           u
                              C                                                                                                                            m
                              D                                                                                                                            e
                                                                                                                                                            r
                                         Test of processes, machines, methods                                                                              s
                                                                                                                (Deming, 1986)
   2001 Cayman Business Systems                                                                                                                  Elsmar.com  --  The Cove! 
   Print date: Monday, August 8, 2022                  Business Systems - Processes                                                                                   Slide  4
         Extending Outside the Organization
                                                                           System                                            Your Product(s)
                   S                                                                                                                                      E
                   U                                                                                                                                      N
                   P                                                                                                                                      D
                   P
                   L                                                                                                                                      U
                    I                                                                                                                                     S
                   E                                                                                                                                      E
                   R                                                                                                                                      R
                                                                                                                                                          S
                   S
                                                                                      Sub-System                       Process (or Sub-Sub-
                                                                                                                   System) Within a System
   2001 Cayman Business Systems                                                                                                                  Elsmar.com  --  The Cove! 
   Print date: Monday, August 8, 2022                  Business Systems - Processes                                                                                   Slide  5
                Measures In The Extended System
                                                 Systems / Processes
                                                 Machines               Methods
                    Inputs                                                                                      Outputs                   Outcomes
                                                                                                                  Product
                  Supplier                                                                                             or                     End-user
                                                                                                                  Service
                                               People           Material Environment
                                      Convert to Measurables When None Exist
   2001 Cayman Business Systems                                                                                                                  Elsmar.com  --  The Cove! 
   Print date: Monday, August 8, 2022                  Business Systems - Processes                                                                                   Slide  6