Personnel Policies and Procedures
             Standard
                  —  The facility must have written policies and procedures consistent with the Charter of Rights 
                    and Freedoms, The Employment Standards Act, Workplace Safety and Health and other related 
                    legislation about:
                         ¡  policies governing employee benefits
                         ¡  recruitment, selection, appointment and promotion of employees
                         ¡  orientation of staff and volunteers
                         ¡  probation periods
                         ¡  annual performance appraisal
                         ¡  ongoing training and development
                         ¡  code of conduct and disciplinary policy
                         ¡  grievance procedures
                  —  Personnel policies and procedures are reviewed by the operator annually and revised as 
                    necessary.
             Orientation
             Standard
                  —  All new employees are provided with an orientation prior to, or within the first two weeks of, 
                    beginning employment and on an annual basis, which includes:
                         ¡  philosophy, purpose, objectives
                         ¡  policies and procedures
                         ¡  reporting procedures
                         ¡  program, resources, services
                         ¡  grievance procedures for staff and children
                         ¡  compensation and benefits
                         ¡  The Child Care Facilities (Other than Foster Homes) Licensing Regulation and Standards 
                  —  For those facilities providing service under The Child and Family Services Act, confidentiality 
                    and access provisions must be reviewed prior to, or within the first two weeks of, beginning 
                    employment.
                  —  Staff shall be provided with current information in these areas annually.
                                        Part 3: Requirements and standards                             35
      Training and Development
      Standard
        —  The facility encourages employees to take training and development programs that improve 
         their knowledge, skills and abilities. The completion of each program is recorded in the 
         employee’s personnel file.
      Employee Misconduct
      Standard
        —  The facility has a written code of conduct. Staff must agree to follow a Staff Code of Conduct, 
         including standards for confidentiality.
        —  Allegations of employee misconduct – which, by law, would be a criminal offence – are reported 
         to the facility’s executive director who refers them to the appropriate external authority for 
         investigation.
        —  Allegations of employee misconduct, which are not criminal offences, are investigated by the 
         facility’s executive director and/or board of directors. The results are reported to the director of 
         the Manitoba Child Protection Branch.
      Disciplinary Action
      Standard
        —  Disciplinary action is consistent with the severity of misconduct. Levels of disciplinary action 
         include, but are not limited to:
            ¡  verbal or written warning
            ¡  probation
            ¡  suspension, with or without pay
            ¡  demotion
            ¡  termination of employment
        —  All situations involving employee misconduct and actions taken are recorded in the employee’s 
         personnel file, including reasons for suspension or termination.
      Code of Conduct
      Standard
        —  The residential child care facility has a written code of conduct which includes these basic 
         standards:
            ¡  breaches of confidentiality
            ¡  physically inappropriate conduct with residents
            ¡  breaches of agency policies and procedures
            ¡  alcohol and/or drug use
            ¡  use of agency property
      36              Part 3: Requirements and standards
                           ¡  breaches of ethical conduct
                           ¡  gambling
                           ¡  personal telephone call or visits
                           ¡  grooming and attire
                           ¡  an appeal procedure
                           ¡  staff signatures
               Personnel record
               Standard
               The facility ensures:
                           ¡  a personnel record is created for each employee
                           ¡  an employee’s personnel record is accessible, as per their policies
                           ¡  an employee’s personnel file is confidential; no information is released without the 
                             informed consent of the employee
                           ¡  personnel files are maintained for at least a year after termination
                   —  Each personnel record contains:
                           ¡  a completed application or resume
                           ¡  copy of offer of employment letter, indicating starting date, salary, salary range, 
                             name of supervisor, probation period, benefits and job description
                           ¡  copy of references checks at point of hiring
                           ¡  Criminal Record Check and Child Abuse Registry Check at point of hiring
                           ¡  orientation dates
                           ¡  record of accumulated benefits
                           ¡  record of completed performance appraisals
                           ¡  an employee status change form acknowledging any changes
               Grievance procedure
               Standard
                   —  When not covered through a collective agreement, the facility ensures a written grievance 
                     procedure is available which consists of:
                           ¡  an attempt for a verbal resolution between the parties involved
                           ¡  when verbal resolution fails, a formal grievance procedure which systematically 
                             proceeds through the lines of authority
                                        Part 3: Requirements and standards                              37