365x Filetype PPT File size 1.62 MB Source: celeritymoment.com
Building a High Performance Team
Executive Summary:
High-performing teams can provide businesses with a significant
competitive advantage and function as an engine of innovation within
the organization.
Building and sustaining such a team requires strong leadership
capabilities, good communication skills and a willingness to foster an
environment of collaboration and openness.
The payoffs associated with high-performing teams results to
significantly higher ROI, greater productivity and higher retention rates
of key employees.
Leading a Developing Team's Relationship
It starts with the leader
Behind every great team is a strong and visionary
leader. A leader whose job is not to control, but to
teach, encourage, and organize when necessary.
• Bonding
– Set shared goals to establish a common purpose and vision to unify the team.
– Provide team activities other than working on the task at hand
– Establish more familiarity as a group by creating fun traditions for the team to participate.
• Building Trust
– Confidence
– Manage performance problems
– Make yourself available to the group when they need you
• Communicating
– Constant communication about goals, tasks and the team mission are important.
– Don't limit communication to work-related goals; seek feedback and input on the team's developing
relationship.
– Develop the team needs, clear expectations, defined roles, and specific responsibilities.
• Managing Conflict
– Established teams know the strengths and weaknesses of each participant
– The leader must step up to manage conflicts as early in the process as possible
– Active conflict management by the leader requires much more hands-on management in the early stages.
Introduction: The Whole Is Greater Than the Sum of its Parts
Effective decision-making
Conflict resolution practices that focus
on positive outcomes
Skill at recognizing and correcting
errors
Culture of mutual support
Building a High Performance Team
• Cultivating Peak Performance
– A well-oiled and disciplined team, one in which the whole is greater than
the sum of its parts allows members to achieve results far beyond their
individual abilities.
– Building a high performance team takes a lot of hard work and skill, to
blend the different personalities, abilities, and agendas into a cohesive
unit willing to work for a common goal.
Define the need.
• Define the need. As a leader, you must establish the broad, compelling purpose for
the team. What is the large, desired outcome? What do you want to improve?
Eliminate? Change? Don't be afraid to dream big. But resist the temptation to
handcuff the team by writing a detailed prescription in advance of the diagnosis. Your
vision, properly articulated, will be the engine that drives and inspires your team. It
will determine who should be on the team, what resources are needed, how quickly a
conclusion must be reached, what falls within the scope of the team, and how
success will be measured and rewarded.
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