337x Filetype PPTX File size 0.13 MB Source: events.educause.edu
Agenda
Negotiation and Communication
Negotiation Styles
Impact of Emotions
Culture and Context
Sharing Examples and Practical
Approaches
Implementation
Negotiation
Negotiation is a dialogue
intended to resolve disputes
to produce an agreement upon
courses of action
to bargain for individual or group
advantage
to craft outcomes to satisfy various
interests
It is the primary method of alternative
dispute resolution.
Negotiation
Negotiation involves three basic
elements:
Process;
Behavior;
Substance.
Process
Process:
How the parties negotiate;
Context;
Parties involved;
Tactics used;
Sequence and stages;
Anything missing?
Behavior
Behavior involves:
Relationships among the parties;
Communication;
Styles.
no reviews yet
Please Login to review.