Overview
    Phase 3: Preparing for the Employers’ 
    Workshop (Lessons 9-12)
    Lesson 9: Review and look ahead
    Review the Practice Workshop; communication breakdown 
    exercise
    Lesson 10: Supporting communication difficulties in 
    the workplace
    Discussion skills
    Lesson 11: Putting it all together
    Confirm everyone’s roles; practice introductions and 
    endings
    Lesson 12: Rehearsing the Employers’ Workshop
                                                                   2
     Lesson 9: Learning outcomes
      Today we’ll learn about:
      •  what went well in the Practice Workshop
      •  how to make it better
      •  what extra activities we need to add for the longer 
         Employers’ Workshop 
                                                                   3
      Practice Workshop review
      How well did we do? 
      • First, answer the review questions on your own
      • Next, in pairs tell each other how you answered
      • Then, we’ll share answers with the whole group
                                                                4
   Practice Workshop review questions 
   Decide on one (or          What helped your           What did you find 
   more) thing you’ve         learning the most in       harder to do when you 
   learned in this            this workshop?             were in this 
   workshop                                              workshop? 
   Next time you do this      The most interesting       The thing I’d change 
   workshop, how will         thing about this           about this workshop 
   you do it differently?     workshop was ... ?         is ... 
                                                         because ... 
                                                                              55
       Employers’ Workshop
        Stage: Time       Activity 
        1: 5 minutes      Introductions, housekeeping and learning outcomes
        2: 10 minutes     Explain the communication chain
        3: 10 minutes     Communication Breakdown exercise 
        4: 15 minutes     League table of communication difficulties exercise 
        5: 15 minutes     Communication breakdown films 
        6: 10 minutes     Exercise: what supports communication in the workplace? 
        7: 10 minutes     Quiz 
        8: 5 minutes      Round up the workshop
                          Points tally, Evaluation, Certificates, Thanks 
                                                                                                    6