What is communication?
   0Communication    is  from   a   Latin  word 
     “Communicare” which means “to share”.  It is the 
     exchange  of  information,  thought  and  messages 
     through  speech,  visuals,  signals,  writing  and 
     behavior.
   0In  one  word  Communication  is  the  exchange  of 
     meaningful  information  between  two  or  more 
     persons.
      MEANS OF COMMUNICATION
   0
    For every communication to take 
    place, there must be a means.  The 
    major means of our communication 
    here is English, though it differs 
    from culture to culture.
          TYPES OF COMMUNICATION
   0Verbal Communication: Oral or spoken words   
    e.g. speech, shouting, yelling.
   0Non Verbal Communication – wordless 
    messages like  gestures (body language),
   Symbols and signs, tattoo, music etc 
    PATTERNS OF COMMUNICATION
    0(a)Vertical– from down upwards, i,.e student to 
     teacher, Unions protesting government’s action over an 
     issue.
    0-from up, downwards i.e teacher to student, president 
     broadcasting to the Nation.
    0(b)Horizontal Communication:  Communication flow 
     between two friends or colleagues i.e between two 
     equals. 
    0(c)Quasi – Vertical:-  It means by – leaving the normal 
     routes and breaking all protocols. E.g. Trade unions talk 
     straight to the top of the ladder.
  Why do we communicate?
  1.To get information
  2.To learn to give instructions
  3.To make requests
  4.To motivate
  5.To Encourage
  6.To praise
  7. For rapport