Session Goals
     • Learn a four-step coaching process and how to 
        apply it when having coaching conversations.
     • Practice using the four-step process in a 
        coaching conversation.
     • Review the differences between coaching and 
        mentoring and how each can be used to drive 
        development.
     • Review practical tips and tools.
  2
     Session Goals
     • Learn a four-step process and how to apply it 
        when having coaching conversations
     • Review the differences between coaching and 
        mentoring and how each can be used to drive 
        development
     • Review practical tips and tools
     • Practice using the four-step process in a 
        coaching conversation
  3
     Definition of Coaching
        “A method and technique that can be 
          used to guide an individual to new 
         learning within defined time frames.”
    Adapted from Coaching Conversations (King of Prussia, Pa.: HRDQ, 2008). 
    Used with permission.
  4
     Goals of Coaching
     • Motivate and inspire individuals to do more 
        and reach higher.
     • Support employees in breaking down large 
        goals into manageable steps.
     • Hold individuals accountable to their 
        commitments to quickly produce results.
    Adapted from Coaching Conversations (King of Prussia, Pa.: HRDQ, 2008). 
    Used with permission.
  5
      Typical Uses of 
      Coaching
         48     To develop high-potential leaders and 
         %      facilitate transitions 
         26     To serve as a sounding board
         %
         12     To address derailing behavior 
         %
  6