417x Filetype PPTX File size 0.70 MB Source: www.umassmed.edu
Agenda
Overview
What the Best Influencers Do Before They Influence
How to Choose the Best Influence Methods for Your Situation
How to Make Your Influence Welcomed and Wanted
How Effective Communication and Influencing Skills Can Enhance
your UMMS Core Competency Skills
***Please print out the
Influencing Others – Effective Communication Skills Workbook before
continuing***
Overview
Communicating effectively is one of the most important of all life
skills
Takes skill to become an “Effective Communicator”
Communication skills need to be developed and honed on an
ongoing basis
Must communicate well to be effective, influence outcomes and
collaborate with your peers
Basic Communication Skills
Interpersonal Skills – Face-to-Face communication
Verbal Communication - The power of language
Non-Verbal Communication - Actions speak louder than words
Listening – A vital interpersonal skill
Definition of Influence
Influence:
To affect or change how someone or something develops, behaves
or thinks.
~Cambridge Dictionary
What the Best Influencers Do Before They Influence
A. Remember the Two Truths of Influence
Most people aren’t motivated to do what we want them
to do
Anyone can be a better influencer, starting today
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