Flowcharting Steps
                                  1. Define start and stop points (scope boundaries)
          A
          B                       2. Define swim lanes (roles)
          C
                                  3. Identify process steps and decision points
                                  4. Draw connecting arrows (include all decision 
                                      possibilities)
                                                                                                     2
        Process Map Example – Nursing Assessment
   Nurse 
   Manager 
   Reviews
                                                            Assessment 
  e                                                          completed
  s
  r   Submit 
  u
  n   Portfolio
                                                            Notify nurse
                      no
                   Complete 
                     ?
  p                   yes                      no
  r
  d
  p
        Wait in    Assessor    Assign      Sufficient   Assess 
        queue      available? Assessor     evidence     Portfolio
             no           yes                ?     yes