Communication and Nursing Practice
        A lifelong learning process for nurses
        An essential attribute of professional nursing 
         practice
        Builds relationships with patients, families, 
         and multidisciplinary team members
                      Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc.
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         Communication and Interpersonal 
                          Relationships
         Communication is the means to establish 
                  helping-trust relationships.
         The ability to relate to others is important 
              for interpersonal communication.
        Developing communication skills requires 
                 an understanding both of the 
               communication process and of 
           one’s own communication experience.
                      Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc.
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             Communication and Interpersonal 
                     Relationships (cont’d)
        Therapeutic communication occurs within a 
         healing relationship between a nurse and a 
         patient.
        The nurse’s communication can result in both 
         harm and good.
        Skilled communication empowers others and 
         enables people to know themselves and to 
         make their own choices.
                      Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc.
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       Developing Communication Skills
                          Critical thinking 
                  Perseverance and creativity
                          Self-confidence
                      Fairness and integrity
                               Humility
                      Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc.
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          Developing Communication Skills 
                              (cont’d)
        Thinking is influenced by perception
          Five senses
          Culture
          Education
        Perceptual bias
                      Copyright © 2013, 2009, 2005 by Mosby, an imprint of Elsevier Inc.
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