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What are the types of marketing
research those can be undertaken by
a marketer?
The ESOMAR definition that we
discussed in the previous lecture tells
us that there are basically two
reasons for conducting marketing
research and using its results for
decision making.
The first reason is that marketing
research helps marketers identify
threats and opportunities.
Secondly, marketing research results
contribute a lot for generating and
refining marketing actions. Based on
this only, we can classify marketing
research.
Marketing research can be classified
into problem-identification research
and problem-solving research.
If a marketing research study is
undertaken to identify problems
related to marketing management
that are perhaps even if not apparent
on the ground but either yet exists or
there is a probability of it to crop up
in future, then it is called problem
identification research.
Market share, market potential, brand
or company image, sales analysis,
market characteristics, long-range
forecasting, short-range forecasting
and business trends research are
actually examples of problem
identification research.
Problem identification research helps
diagnose a marketing problem by
providing information about the
marketing environment.
Let us take for an example; if there is
a declining trend in market potential
then it strictly indicates that the
company will definitely has a chance
of facing problem in achieving the
sales targets.
In the same line of thought, if the
market potential has growing trend
but the company is losing market
share then also there is a problem
that exists.
Social or cultural and economic trends
recognized through marketing
research may result in either threats
or opportunities for the firm.
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