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International Marketing Research Process
a. Conduct Preliminary Research
Carry out some preliminary research by going online and
searching for existing survey reports on your topic of interest.
There might not be much especially if you are looking for
very specific information, but you might find something close
either for a different country or a report that gives you some
ideas on how to go about your primary research.
b. Develop a Research Brief
To get the most out of your marketing research project, put
together a brief with the objectives of your data collection.
What exactly do you want to understand better? Be as
specific as possible, for example: “What percentage of adult
working females aged between 25 and above living in urban
areas use my product brand?”
International Marketing
Research Process
c. Identify the Right Marketing Research Agency
Research agencies come in all shapes and sizes. It
often helps to understand an agency’s main data
collection method which, more often than not, tells
you what their strengths are. What you will note is
that many of the international marketing research
agencies have wide-ranging capabilities in data
collection and use multiple data collection modes.
However, often the cost for these agencies is higher
than for agencies that only specialize in one data
collection method. For you as the consumer, the
scope of your project will determine which agency you
will work with.
International Marketing
Research Process
d. Determine Your Data Collection Mode
Once you have listed your objectives, deciding on which
of the following research methodologies to utilize
becomes easier. Deciding on which type of research to
run also helps further narrow down the agency best
suited based on their capabilities. The data collection
mode you use will impact both the type of data you
collect and how it is collected.
Data is generally grouped into two categories,
qualitative and quantitative. Simply put, qualitative data
is unstructured and is often exploratory by nature. When
analyzed, responses may be grouped into similar
categories but they cannot be ranked in the same way
quantitative data can.
International Marketing
Research Process
e. Conduct Data Analysis
The most important aspect of market research is
being able to analyze the data once it has been
collected. A thorough analysis should guide you on
how to act on the insights you have gathered. It is
therefore crucial that the research agency, through
their insights report, address the questions you had
set out at the start of your survey. For example:
What is my product’s current position in the market,
who are my actual customers, and which aspects of
my 4 Ps do I need to work on? Analysis capabilities
of the agency and the tools being used by the
analysts and if they meet your needs
International Marketing
Research Process
f. Complete A Post Project Review
Having a session with the research team after
completion of your project to share feedback
and discuss the project execution is sometimes
overlooked. Such an undertaking involves
various departments but is important to
understand why a project did or did not go as
smoothly as planned. A post-project review
session helps in both parties knowing what
areas worked and which ones the agency or the
client will need to improve for their next
project.
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