281x Filetype PPTX File size 0.16 MB Source: www.gc11.ac.in
INTRODUCTION
Ethical marketing is about making
marketing decisions that are morally right.
The morality of the marketing decision can
be seen in any part of marketing including
sourcing of raw materials, staff employment
and product advertising and pricing.
Unethical marketing can send wrong signals
about the products and services, destroy
the brand’s reputation, and possibly lead to
legal problems. This explains why the
companies should avoid unethical practices.
CODE OF ETHICS IN MARKETING
1. Responsibilities of the Marketer
(i) Marketers must accept responsibility for
the consequences of their activities.
(ii) They must make every effort to ensure
that their decisions, recommendations and
actions are able to identify, serve and
satisfy the customers, organizations and
society.
2. Honesty and Fairness
Marketers should be honest and fair in
serving consumers, clients, employees,
suppliers, distributors, and the public.
3. In the area of product development
and management
(i) Disclosure of all substantial risks
associated with product or service usage.
(ii) Identification of substitution of any
product component that might materially
change the product or impact on the
buyer's purchase decision.
(iii) Identification of extra cost-added
features in the product.
4. In the area of promotions
(i) Avoiding of false and misleading
advertising.
(ii) Rejecting the high-pressure
manipulations or misleading sales tactics.
(iii) Avoiding sales promotions techniques
that use deception or manipulation.
5. In the area of distribution
(i) Not manipulating the availability of a
product for the purpose of exploitation.
(ii) Not using coercion or threat in the
marketing channel.
(iii) Not exerting undue influence over the
reseller's choice to handle a product.
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