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CIPP Applied to a Charity Event • PLANS
• GOALS • Stakeholder
input
• Raise money for charity • Resources
• Foster community development available
• Attract tourists • Market
intelligence
• Past
experience
CONTEXT INPUT • The concept;
CONTEXT INPUT theme
EVALUATION EVALUATION
EVALUATION EVALUATION
CORE
VALUES
PRODUCT PROCESS
PRODUCT PROCESS
EVALUATION EVALUATION
EVALUATION EVALUATION
• OUTCOMES • ACTIONS
• X money raised • Produce a 1-day
• Satisfied customers food event
• Generate
• Enhanced community self-
sponsorship
reliance revenue
• Market to special-
© Donald Getz 2018 Event Evaluation: Theory and Methods for event management and tourism,
Goodfellow Publishers Ltd, Oxford, UK interest food
tourists
Evaluation Complexity Model
Evaluating Long-term, Cumulative
Impacts & Sustainability
Determining The Worth Of
Events, Portfolios, Policies
Proving Cause & Effect
POLITICAL
COMPLEXITY Full Cost / Benefit Evaluation
Comprehensive Impact Assessment
Forecasting Impacts
Evaluating Organisational Effectiveness and Efficiency
Evaluating Goal Attainment; Summative evaluation
Evaluating Experience & Quality From Multiple Stakeholder Perspectives
Evaluating Performance (HR)
Discrepancy Identification and Correction; Process Evaluation
Problem Solving & Supporting Decisions With Evidence; Formative Evaluation
Permanent Data Collection & Monitoring
© Donald Getz 2018 Event Evaluation: Theory and Methods for event management and tourism,
THEORETICAL & TECHNICAL COMPLEXITY
Goodfellow Publishers Ltd, Oxford, UK
A Systems Model
ENVIRONMENT
COMMUNITY CONTEXT
Internal
functions
Internal Internal
functions functions
TRANSFORMING
INPUTS PROCESSES OUTPUTS
-producing an event
-managing event portfolios
INTERNAL EVALUATIONS
EXTERNAL EVALUATION
BY STAKEHOLDERS
© Donald Getz 2018 Event Evaluation: Theory and Methods for event management and tourism, Goodfellow
Publishers Ltd, Oxford, UK
Major Considerations
in the Evaluation Process
-Positivism
-Interpretive
-Critical/Emancipatory
e.g., formal vs informal
-Internal vs external
-One-time vs periodic
-Decision support or
determining worth
-Formative,
-Process,
-Summative
PARADIGMS & THEORIES
PARADIGMS & THEORIES
-Qualitative and Quantitative
EVALUATION CONTEXT; WHY
EVALUATION CONTEXT; WHY
-Indicators and KPIs
EVALUATE? -The TOOLBOX
EVALUATE?
WHAT TO EVALUATE
WHAT TO EVALUATE
METHODS AND
METHODS AND
MEASURES
MEASURES
USES OF
USES OF -Uses and Misuses
EVALUATION -Ensuring relevance and utility
EVALUATION
© Donald Getz 2018 Event Evaluation: Theory and Methods for event management and tourism, Goodfellow
Publishers Ltd, Oxford, UK
Logic Model Illustrated
for goal-attainment evaluation:
single event & event portfolios
Single events
do not usually pursue
Process for Single Events enduring change
EXPECTED
INPUTS EXPECTED
INPUTS PLANNED OUTPUTS
PLANNED OUTPUTS
-mandate
-mandate ACTIONS
ACTIONS -e.g.
PURPOSE & -e.g. DESIRED
-resources PURPOSE & DESIRED
-resources (the event attendance,
GOALS (the event attendance, IMPACTS;
GOALS as a tourists, IMPACTS;
-venues as a tourists,
-venues CHANGE
transformin money CHANGE
- transformin money
- g process) raised,
information g process) raised,
information satisfaction
satisfaction
Special Concerns for Event-Tourism Portfolios
Portfolio -Overall ROI -Bidding -Growth in -Economic and
Strategy; -Sustainability (one-time events) tourism yield community growth
Long-term -Integration with -Owning/producing -Leveraging -Competitive
© Donald Getz 2018 Event Evaluation: Theory and Methods for event management and tourism,
Investment other policy fields -Supporting events effects advantages
Goodfellow Publishers Ltd, Oxford, UK
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