Overview of Meeting 3
                                                                          2
                                           DECISION-MAKING PROCESS
                                                             1. 
                                                         Identifying a 
                                   8.                      Problem                      2. 
                               Evaluating                                           Identifying a 
                                Decision                                          Decision Criteria
                              Effectiveness
                         7.                             THE DECISION                              3. 
                   Implementing                           MAKING                              Allocating 
                   the Alternative                        PROCESS                             weights to 
                                                                                                Criteria
                                   6.                                                   4. 
                              Selecting an                                           Allocating 
                              Alternative                                           weights to 
                                                             5.                       Criteria
                                                          Analyzing 
                                                         Alternatives
                                     DECISION : a choice among two or more alternatives                             3
                                                            DECISION-MAKING PROCESS
                                                       1.                                                   Step 1: Identifying Problem
                                                  Identifying a 
                                                    Problem
                        8.                                                           2.                                     Problem : 
                 Evaluating Decision                                             Identifying a 
                    Effectiveness                                              Decision Criteria
                                                                                                                                   • Is a discrepancy between existing and desired 
              7.                                  THE DECISION                                 3.                                       condition
       Implementing the                             MAKING                               Allocating weights 
          Alternative                               PROCESS                                 to Criteria                            • Becomes an obstacle that makes it difficult to 
                        6.                                                           4.                                                 achieve desired goals or purpose 
                    Selecting an                                              Allocating weights 
                     Alternative                                                  to Criteria
                                                       5. 
                                                    Analyzing 
                                                   Alternatives
                            DECISION : a choice among two or more alternatives                                     4        Managers have to identify :
                                                                                                                                   • What's happening
                                                                                                                                   • Why it happens
          Eg. Amanda is a sales manager
                  Sales have declined, the laptops have been outdated and inadequate for doing their jobs
                  Her group need new laptops                                                                                                                                                                                                                        4
                                                            DECISION-MAKING PROCESS
                                                       1.                                                          Step 2: Identifying Decision Criteria
                                                  Identifying a 
                                                    Problem
                        8.                                                           2. 
                 Evaluating Decision                                             Identifying a 
                    Effectiveness                                              Decision Criteria
                                                                                                                   Decision criteria is criteria that defines what’s 
              7.                                  THE DECISION                                 3.                  important or relevant to resolving a problem 
       Implementing the                             MAKING                               Allocating weights 
          Alternative                               PROCESS                                 to Criteria
                        6.                                                           4.                            E.g. Amanda identifies that for the laptops:
                    Selecting an                                              Allocating weights 
                     Alternative                                                  to Criteria
                                                       5.                                                          •       storage capabilities,
                                                    Analyzing 
                                                   Alternatives
                                                                                                                   5
                                                                                                                   •       display quality,
                            DECISION : a choice among two or more alternatives
                                                                                                                   •       battery life,
                                                                                                                   •       warranty,
                                                                                                                   •       carrying weight
                                                                                                                   are relevant criteria in her decision                                                                                                            5
                                                            DECISION-MAKING PROCESS
                                                       1. 
                                                   Identifying a 
                                                     Problem
                         8.                                                           2.                             Step 3: Allocating Weights To The Criteria 
                  Evaluating Decision                                            Identifying a 
                     Effectiveness                                              Decision Criteria
               7.                                  THE DECISION                                 3.                   The relevant criteria aren’t equally important, the 
        Implementing the                             MAKING                               Allocating weights 
           Alternative                               PROCESS                                 to Criteria             decision maker must weigh  the items in order to give 
                                                                                                                     them the correct priority in the decision 
                         6.                                                           4. 
                     Selecting an                                              Allocating weights 
                      Alternative                                                 to Criteria
                                                       5. 
                                                    Analyzing 
                                                   Alternatives
                             DECISION : a choice among two or more alternatives                                     6
                                                                                    E.g. Amanda gives weight to the criteria as follows:
                                                                                                •       Memory and storage 10
                                                                                                •       Battery life                                          8
                                                                                                •       Carrying weight                                       6
                                                                                                •       Warranty                                   4
                                                                                                •       Display Quality                                       3
                                                                                                                                                                                                                                                                    6