Contents
         1.  Comprehensive Model for Diagnosing Organizational Systems
         2.  Organization-Level Diagnosis : Strategy, Structure, Culture, 
             People and Technology
         3.  Group-Level Diagnosis : Group Dynamics and Group 
             Performance
         4.  Individual-Level Diagnosis :  Employee Satisfaction and  
             Performance
         5.  Designing Effective Organization Intervention
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                Comprehensive Model for 
     Diagnosing Organizational Systems 
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     Apa itu Organizational Development (OD)?
      •  Suatu proses untuk mengumpulkan 
        data, mendiagnosa dan merancang 
                   intervensi guna :  
                •  Meningkatkan sinergi antara strategi, 
                       struktur organisasi, sistem, 
                   manusia dan kultur; dengan tujuan
                           •  Meningkatkan efektivitas dan 
                                    kinerja organisasi
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     High Politics Organization:
     Common Approach to Business Problems
          YES                          NO
                      DOES THE  THING WORK?
           DON’T MESS               DID YOU MESS WITH IT?
            WITH IT
                                               NO
                                   YES
                 NO  DOES ANYONE   YOU DUMB
                       KNOW?         *#@>!!
              HIDE IT     YES       YES    WILL YOU
                                          CATCH HELL?
                      YOU POOR
                       $#@! ~*%$
                                         TRASH IT
                  CAN YOU BLAME SOMEONE ELSE?
               NO
                          YES
                  NO PROBLEM
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       Comprehensive Model for Diagnosing Organization
           A. ORGANIZATIONAL LEVEL
                 Inputs                    Design Components                        Outputs
                                                   Strategy
            - General                                                              Organization 
            Environment                  Structure          Culture                Effectiveness
            - Industry 
            Structure                                      Technology
                                            Human 
                                            Resources
           B. GROUP LEVEL
                 Inputs                    Design Components                        Outputs
                                               Goal Clarity                        Team 
            - Organization                 Task            Group                   Effectiveness
            Design                     Structure           Functioning             e.g., quality of 
                                           Group         Group                     work life, 
                                     Composition         Norms                     performance
           C. INDIVIDUAL LEVEL
                 Inputs                    Design Components                        Outputs
                                               Skill Variety                       Individual 
           - Organization                                                          Effectiveness
           Design                   Task Identity        Autonomy
           - Group Design                                                          e.g., job 
           - Personal                                                              satisfaction, 
           Characteristics                   Task        Feedback                  personal 
                                      Significance       about Results             development
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