Chapter 8 
                        Chapter 8 
                        Chapter 8 
                        Chapter 8 
              Leadership and Management 
                                Delmar Learning
                                Delmar Learning
                       Copyright © 2003 Delmar Learning, a Thomson Learning company
                                             Objectives 
                                             Objectives 
        Upon completion of this chapter, the reader should be 
           able to: 
            • Define management.
            • Describe the management process.
            • List 10 roles that managers fulfill in an organization.
            • Explain management theories.
            • Discuss motivation theories.
            • Define leadership and explain its importance for 
                organizations.
             Chapter 8               Copyright © 2003 Delmar Learning, a Thomson Learning                  3
                                                           company
                                               Objectives 
                                               Objectives 
             • Differentiate between leadership and management.
             • Describe characteristics of effective leaders.
             • Identify leadership styles.
             • Explain Hersey and Blanchard’s situational theory of 
                 leadership.
             • Discuss transformational leadership theory.
              Chapter 8                Copyright © 2003 Delmar Learning, a Thomson Learning                      4
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                         Definition of Management 
                         Definition of Management 
        Management can be defined as a process of 
           coordinating actions and allocating resources to 
           achieve organizational goals.
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                              Management Theories 
                              Management Theories 
        Ideas of management can be found in ancient Samaria 
           and Egypt as early as 3000 B.C.
        Most current understanding of management comes 
           from the later 1800s.
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                                                           company