315x Filetype PPT File size 0.32 MB Source: www.capacityproject.org
E Set Clear,
C Universal Goals
N
E
L
L
E Infrastructure
C In Place
X GUIDING PRINCIPLES
E
L FOR
A
N Measure & DRIVING EXECUTION
O Report Results
I
T
U
C
E Recognize &
X
E Reward
MRT 102505 2
Set Clear,
E Universal Goals GUIDING PRINCIPLE #1
C
N
•
E Articulate precisely what is expected
L
L
•
E Focus entire workforce against same goals
C
X •
E Translate goals for every business unit
L
•
A Communicate, communicate, communicate
N
O
I
T
U
C
E
X
E
MRT 102505 3
GUIDING PRINCIPLE #2
E PHYSICAL
C • Qualified, trained people at each level
N
E • Workable spans of control
L
L Infrastructure
E • Support System to enable success
C In Place
X • people (trainers)
E • systems & processes
L • materials & equipment
A
N
O PHILOSOPHICAL
I
•
T Interdependency
U
C •
E Training/coaching/enabling culture
X
•
E On-site mentality
MRT 102505 4
E GUIDING PRINCIPLE #3
C
N •
E Every goal must be measurable
L
L •
E Data collection must be credible
C
•
X “Results are King” mentality
E
L •
A Regularly report to all levels
N Measure &
Report Results •
O Data drives decision-making and
I deploys workforce
T
U
C
E
X
E
MRT 102505 5
E
C GUIDING PRINCIPLE #4
N
E
L
L • Results = Rewards
E
C
X • Structure Incentives to Reinforce Desired
E Results/Activities
L
A • Promote all available incentives to drive team
N
O • financial
I • recognition
T
U • opportunity for advancement
C
E
X Recognize &
E Reward
MRT 102505 6
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