289x Filetype PPT File size 0.30 MB Source: www.mbaknol.com
Introduction
• Seven QC tools are fundamental instruments to improve the
quality of the product. They are used to analyze the production
process, identify the major problems, control fluctuations of
product quality, and provide solutions to avoid future defects.
Statistical literacy is necessary to effectively use the seven QC
tools. These tools use statistical techniques and knowledge to
accumulate data and analyze them.
• Seven QC tools are utilized to organize the collected data in a
way that is easy to understand and analyze. Moreover, from
using the seven QC tools, any specific problems in a process
are identified.
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7QC tools always include :
• Check Sheet
• Pareto Chart
• Cause-and-Effect Diagram
• Histogram
• Scatter Diagram
• Flow Chart
• Control Chart
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Check Sheet
• A check sheet is a pre-designed format for collection of data
that encourages organized collection and groups data into
categories.
• When to use it: To keep track of the parameters of an on
going process. It can be used to track events by such factors
as timeliness, reason for inspection failure, etc
• How to use it: Look at some preliminary data before
developing the check sheet. This will indicate what categories
to use.
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• Used for the collection of quantitative or qualitative repetitive
data. Adaptable to different data gathering situations.
Minimal interpretation of results required. Easy and quick to
use.
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Pareto Chart
• A simple rule, pareto, 20 % issues causes 80 % results. This means, 80 % if
problems come from 20 of reasons. 80 % of results come from 20% of
work. 80% of cost come from 20% of spent area...and so on.
• When to Use
Use it when there are many problems or opportunities and you want to
focus on the most important. Or when your analyzing data about the
frequency of problems or causes in a process.
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