Lesson 21
                          Lesson 21
                  Reading Objectives
                   Reading Objectives
     1.  The student will comprehend the goals of performance 
     1.  The student will comprehend the goals of performance 
         appraisal.
         appraisal.
     2.  The student will comprehend problems in performance 
     2.  The student will comprehend problems in performance 
         appraisal. 
         appraisal. 
     3.  The student will comprehend potential solutions to 
     3.  The student will comprehend potential solutions to 
         appraisal problems.
         appraisal problems.
     4.  The student will comprehend and demonstrate the four 
     4.  The student will comprehend and demonstrate the four 
         methods of the appraisal interview. 
         methods of the appraisal interview. 
                                    
                                    
                     Lesson 21
                     Lesson 21
             Discussion Objectives
             Discussion Objectives
    1. The student will comprehend the goals of 
    1. The student will comprehend the goals of 
       performance appraisal.
       performance appraisal.
    2. The student will comprehend and 
    2. The student will comprehend and 
       demonstrate the four methods of the 
       demonstrate the four methods of the 
       appraisal interview.
       appraisal interview.
                            
                            
               Performance Appraisal
                Performance Appraisal
      Performance Evaluating System
       Performance Evaluating System
         Aids the subordinate in setting new goals
          Aids the subordinate in setting new goals
         Helps the organization achieve success
          Helps the organization achieve success
      Performance Appraisal is a system of procedures 
       Performance Appraisal is a system of procedures 
       designed by the organization for use by managers and 
       designed by the organization for use by managers and 
       subordinates
       subordinates
         An interpersonal process in which manager and 
          An interpersonal process in which manager and 
          subordinate communicate and attempt to influence 
          subordinate communicate and attempt to influence 
          each other
          each other
                                   
                                   
       Goals of Performance Appraisal
       Goals of Performance Appraisal
     The Organizational Goals:
       The Organizational Goals:
        Performance evaluation is an important 
         Performance evaluation is an important 
         element in the information and control system 
         element in the information and control system 
         of most complex organizations.
         of most complex organizations.
        Primary goal of the organization is to 
         Primary goal of the organization is to 
         influence the behavior and work ethic of the 
         influence the behavior and work ethic of the 
         work force through performance evaluation.
         work force through performance evaluation.
                                
                                
        Goals of Performance Appraisal 
        Goals of Performance Appraisal 
                              (Cont.)
                               (Cont.)
      The Organizational Goals:
       The Organizational Goals:
         Provides information about the performance of 
           Provides information about the performance of 
          organizational members for use in decisions about 
           organizational members for use in decisions about 
          placement, promotion & pay.
           placement, promotion & pay.
         From the organizational viewpoint, performance 
           From the organizational viewpoint, performance 
          appraisal serves two sets of goals:
           appraisal serves two sets of goals:
            • Evaluation Goals
              Evaluation Goals
            • Coaching and Development Goals
              Coaching and Development Goals
            • Feedback
              Feedback
            • Motivation
              Motivation