Some Trends Regarding 
         Technology
          Organizational decentralization, both 
           geographically and managerially
          Increases productivity, decreases in 
           employees
          Dramatic increases in information sharing
          Dramatic decreases in middle level 
           management
          Increased use of contract workers
                                  
          
         Theoretical Approaches to 
         Technology
          Neil Postman--Amusing Ourselves to Death
          Thesis--The dominant technology of the age 
            has a profound effect on what passes for truth 
            in a culture
          Applied to business--increasing information 
            technology will color our judgments about the 
            credibility of information produced by other 
            means
                                     
          
        Some Email Statistics
         1991--8 million had email access
         1997--67 million have access
         1999--108 million have access
         Office workers exchange 25.2 BILLION 
          message DAILY
         20% of US businesses randomly check 
          employee email
                              
         
         Some Email Litigation 
         Nightmares
         “Yes, I know we shipped 100 barrels of 
           [deleted], but on our end, steps have 
           been taken to ensure that no record 
           exists.  Therefore, it doesn’t exist.  If 
           you know what I mean.  Remember, you 
           owe me a golf game next time I’m in 
           town.”
                                  
          
         Litigation Nightmares, cont.
          “Did you see what Dr. [deleted] did 
           today?  If that patient survives it will be 
           a miracle”
          “Hi David, please destroy the evidence 
           on the [litigation] you and I talked about 
           today, Thx, Laura.”  “Hi Laura. Ack yr. 
           msg. and taken care of. Aloha, David”