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About Bitnetix
About Eric Loyd and Bitnetix
Founder and CEO of Bitnetix Incorporated
VoIP services and IT/network consulting
Over 25 Years in IT and management at places like
Eastman Kodak
Frontier Communications / Global Crossing
Rochester Institute of Technology
Bitnetix started its eighth year in July, 2013
Digital Rochester GREAT Award Finalist in:
2012 for Communications Technology
2013 for Rising Star
Using Nagios since 2004
© 2013 Bitnetix Incorporated
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History of SmartVox:
Bitnetix’s VoIP Platform
History of SmartVox, our VoIP Platform
Pre-2012 – not yet called SmartVox
Bitnetix primarily focused on IT consulting
VoIP service was ~10% of business with servers
located primarily at client sites
Custom Asterisk-based servers running FreePBX
We ran customer’s network so we had control over VoIP
2012 – Focus switched to VoIP
Focused now on hosted VoIP solutions
Made use of Amazon Web Services EC2 VPS
One per customer with no proxies* or media servers
Network/bandwidth was only customer responsiblity
© 2013 Bitnetix Incorporated
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History of SmartVox, our VoIP Platform
2013 – SmartVox name born
Copyright, trademark, domain name, biz cards, etc.
Third generation born with multiple proxies,
registrars, configuration servers, and media servers
June – Started Mission Matrix program & sales
AWS architecture leveraged for geography
Each customer gets own EC2 server
Proxies to closest zone, secondary “to the west”
Media servers located in zones base on number of
simultaneous calls, conferences, etc.
VMs and CDRs stored in database
© 2013 Bitnetix Incorporated
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