What are the Basic Seven 
         What are the Basic Seven 
                Tools of Quality?
                 Tools of Quality?
       • Fishbone Diagrams
         Fishbone Diagrams
       • Histograms
         Histograms
       • Pareto Analysis
         Pareto Analysis
       • Flowcharts
         Flowcharts
       • Scatter Plots
         Scatter Plots
       • Run Charts
         Run Charts
       • Control Charts
         Control Charts
                               
         Where did the Basic Seven 
         Where did the Basic Seven 
                       come from?
                       come from?
                      Kaoru Ishikawa
                      Kaoru Ishikawa
        • Known for “Democratizing Statistics”
           Known for “Democratizing Statistics”
        • The Basic Seven Tools made statistical analysis 
           The Basic Seven Tools made statistical analysis 
           less complicated for the average person
           less complicated for the average person
        • Good Visual Aids make statistical and quality 
           Good Visual Aids make statistical and quality 
           control more comprehendible.
           control more comprehendible.
                                   
            The Basic Seven (B7)     
            The Basic Seven (B7)     
                    Tools of Quality
                    Tools of Quality
                     Fishbone Diagrams
                     Fishbone Diagrams
        • No statistics involved
           No statistics involved
        • Maps out a process/problem
           Maps out a process/problem
        • Makes improvement easier
           Makes improvement easier
        • Looks like a “Fish Skeleton”
           Looks like a “Fish Skeleton”
                                    
               Constructing a Fishbone 
               Constructing a Fishbone 
                              Diagram
                              Diagram
         • Step 1 -  Identify the Problem
            Step 1 -  Identify the Problem
         • Step 2 -  Draw “spine” and “bones”
            Step 2 -  Draw “spine” and “bones”
         Example:  High Inventory Shrinkage at local Drug Store
                     High Inventory Shrinkage at local Drug Store
         Example:  
             Shrinkage
                                       
                                                              Constructing a 
                                                              Constructing a 
                                                 Fishbone Diagram
                                                  Fishbone Diagram
                           • Step 3 -  Identify different areas where 
                                   Step 3 -  Identify different areas where 
                                  problems may arise from
                                   problems may arise from
                           Ex. :  High Inventory Shrinkage at local Drug Store
                                              High Inventory Shrinkage at local Drug Store
                           Ex. :  
                                                                                                                       employees
                                     Shrinkage
                                                                                                                      shoplifters