Basic Concepts in Performance 
            Management and Appraisal
                      Performance Appraisal
  Evaluating an employee’s current and/or past performance relative to his or her 
                        performance standards
                   Why appraise performance?
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        Basic Concepts in Performance 
           Management and Appraisal
                  Performance Management
     The continuous process of identifying, measuring, and developing the 
   performance of individuals and teams and aligning their performance with the 
                      organization’s goals.
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         Basic Concepts in Performance 
           Management and Appraisal
                       The Appraisal Process
               Provide                  Define the job
              feedback
             Comparing the 
              Employees’                Setting work 
            Performance to the           standards
              standards
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       Basic Concepts in Performance 
          Management and Appraisal
               What to Appraise (performance criteria)?
          Defining the Employee’s Goals and Performance Standards
     1          Performance, Competencies, and Achievements
              Quantitative
                            Qualitative
                                           Mix
     2                   Traits and behavior
              Observable
                           Non-observable
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              Basic Concepts in Performance 
                   Management and Appraisal
                    How to Setting Effective Goals and Objectives (Standards)?
                Using MBO perspective – SMART goals and objectives (SMARTER)
     1      Assign specific goals                          2       Assign measurable goals
     3      Assign challenging but doable goals            4       Encourage participation
           Talent management: Basing appraisal standards on required competencies
                                     The role of job descriptions
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