Defining Performance Management
                                                        2
      Performance management is an ongoing process of 
       communication and actions taken to achieve 
      predetermined goals. 
        •   Define performance
        •   Measure performance
        •   Ongoing communication of performance
        •   Strategies and techniques for improving performance 
        •   Strategies and techniques for reinforcing performance
       Performance Management Systems
                               3
   Managing employee performance every day is the 
     key to an effective performance management 
     system.  As managers you can help people perform 
     most effectively by:
     •  Setting goals
     •  Making expectations clear
     •  Providing frequent feedback
   The overall goal of performance management is to 
     ensure that employees are working in an optimum 
     fashion to achieve the results desired by the 
     University
       Our Performance Management 
                       System
                           4
              OBJECTIVES, PHILOSOPHY AND 
                 PERFORMANCE CRITERIA
   Our Performance Management Objectives
                              5
    Reinforce performance expectations across 
     University
    Promote merit based pay philosophy
    Define objective performance criteria and rating 
     scale for increased consistency of ratings across 
     managers
    Establish a model for merit based staff 
     compensation decisions
    Foster internal equity and fairness in personnel 
     decisions related to performance and compensation
    Maintain competitive wages in the marketplace 
     while managing payroll costs
         Our Performance Management 
                     Philosophy
                           6
   Regular reviews of individual performance are 
       an important part of MUW’s performance 
      management program, which serves as an 
     instrument for communication, development, 
      and personnel decision-making. Managers 
       and Directors are encouraged to use the 
      performance appraisal process as a tool to 
     recognize changes in performance levels and 
           develop goals for improvement or 
                    advancement.